Terms & Conditions


You can register by clicking on the "Account” and then “Sign Up" link at the top right corner of the homepage. Please provide the information in the form that appears. Registration on Arickskart.com is absolutely free. You can surf, add products checkout, place & track orders. You can place orders for multiple cities where Arickskart facilitate.

Account Related

Your Account is the section you reach after you log in at Arickskart.com. Your Account allows you to track your active orders and update your contact details. To change your account password you need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password. In case of any further issues please contact our customer support team.


All modes of payment are accepted as standard such as Cash on Delivery, Card on Delivery, Online payment by Cards/Net Banking/Wallets etc.

GST will be applicable as per Government Regulizations.

Delivery Related

Your order will be delivered to you according to shipping method selected by you.

You can add multiple delivery addresses in your Arickskart account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.

Fresh fruits and vegetables are handpicked and hand cleaned. We ensure hygienic and careful handling of all our products.

Every fruit and vegetable varies a little in size and weight. While you shop we show an estimated weight and price for everything priced by kilogram. At the time of delivery we weigh each item to justify price.

We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.

You can change your delivery address on our website by log into your account

Delivery charges:              -

Order type Order value Delivery charges Order value Delivery charges
Morning delivery <1199 Rs. 60/order >=1200 Free
Evening delivery <1199 Rs. 50/order >=1200 Free
One day delivery <1199 Rs. 40/order >=1200 Free
Std sheep speed <2999 Rs. 30/order >=3000 Free

Discount:             -              on purchase value more than 2000, 1% discount on total amount

You can check delivery area detail from Description of item.

Arickskart facilitate evening and morning (E&M) delivery. All you have to do is order before 12 noon and we will deliver it to you the same day evening. Any order placed after 12 noon will be delivered the next day before 8:30 AM.

The E&M Delivery is applicable to our entire range of products.

Order related

Once you have placed your order you will not be able to make modifications on the website. Please contact our customer support team for any modification of order.

You can only order products which are in stock. We try to ensure availability of all products on our website however due to supply chain issues sometimes this is not possible.

The only way you can check the status of your order is by contacting our customer support team.

We charge an order cancellation fee to compensate for the slot, time and effort incurred towards processing an order. Every order placed has to undergo a system driven process as well as a manual process in order to make sure the order reaches our customers on time, every time. For this purpose, a slot is booked for every order that gets placed in our system and the order picking process happens seamlessly. In this entire process we incur labour as well as an opportunity cost on the booked slot. During the event of a cancellation the entire process has to be stopped and reset. This takes up considerable processing time to open the slot yet again for another customer to order

You can cancel an order before the cut off time of your slot (1 pm for evening slots and 6 am for morning slots) by contacting our customer support team.

Customer Related

Our customer service team is available from Monday to Friday between 9 am to 6 pm. They can be reached at toll free number or via email at customerservice@arickskart.com

Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with arickskart. Do write to us feedback @arickskart.com  in case of positive or negative feedback.

If you face any issues with price, quality or delivery of products we will take every measure to address the issue and make it up to you. Please contact our customer support team with details or your order as well as the issue you faced.

Return & Refund we have a "no questions asked R&R policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills Return Policy.

Time Limits: Fresh fruit and vegetables or perishable goods at the time of delivery only. Other goods : Within 7 days from the delivery date. Others

We have a no questions asked return policy. In case you are not satisfied with a product received you can return it to the delivery personnel at time of delivery or you can contact our customer support team and we will do the needful.

The amount will be refunded to your arickskart.com account to use as store credit in your forthcoming purchases. In case of credit card payments we can also credit the money back to your credit card. Please contact customer support for any further assistance regarding this issue

Yes, we do bulk supply of products at special prices to institutions such as schools, restaurants and corporate. Please contact as at corporate@arickskart.com to know more.

If you are unable to find a product or brand that you would like to shop for, please write to us at customerservice@arickskart.com and we will try our best to make the product available to you.

We have a no questions asked R&R policy. In case you are not satisfied with a product received you can return it to the delivery personnel at the time of delivery perishable goods and you can contact our customer support team within a maximum duration of 3 working hours from the time of delivery for non perishable goods and we will do the needful. However, we will not be able to accept returns in case intimation is received post 3 hours from the time of delivery products. Also, for us to proceed with return/refund, the product along with original packaging/ freebies/ accessories will have to be returned to us.

All orders are processed from your local trusted neighbourhood store and delivered to you by the arickscart team. If you are not happy with any product, we have a No-Questions-Asked R&R Policy and you can return them to our executive. We would also love feedback on the stores listed so that we can bring to you quality products from good stores only. Please note that arickscart is only facilitating the purchase of your favourite product from your local store. arickscart is NOT responsible for the quality of the product.